Comprehensive Knowledge Base & FAQ

Detailed answers on features, multi-level BOMs, costing, inventory, and onboarding.

Everything You Need to Know About Etqan

Browse categorized sections to find the exact answers you are looking for.

General & Getting Started

Core information about the system, setup, and your free factory trial.

  • What is Etqan and how does it benefit my SME plant?

    It is a unified cloud ERP combining work orders, BOM recipes, inventory tracking, actual costing, and machine maintenance into a single intuitive platform.

  • Do we need IT staff or on-premise servers to operate Etqan?

    Not at all. Etqan operates 100% in the secure cloud and is accessible from any modern web browser, tablet, or smartphone without internal server maintenance.

Costing, Warehouse & Billing

Everything regarding unit cost calculation, inventory counts, and e-invoicing.

  • How does Etqan accurately calculate real unit costs?

    The system aggregates actual raw materials dispensed, direct machine and operator hours, and allocates factory indirect overheads based on operational run times.

  • Are issued invoices compliant with electronic tax regulations?

    Yes, Etqan generates fully compliant tax e-invoices with encrypted QR codes meeting statutory tax requirements.

Industrial Cybersecurity & Data Privacy

Encryption standards, backups, and confidentiality of formulation recipes.

  • Where is our factory data hosted, and are our recipes safe?

    All data is stored in certified high-security cloud facilities protected by AES-256 encryption with strict permission gates protecting formulation secrets.

  • Can we export a full backup of our plant data at any time?

    Yes, you retain 100% ownership of your data and can export all records and reports to Excel and PDF with one click.

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